Arthur & Gloria Muselman Wellness Pavilion Survey

Thank you for taking our survey! We are conducting this survey to better understand how to best serve you. Please answer honestly. The survey will take approximately 5-15 minutes.

Membership

The questions below ask about your views on fitness center membership.

How would you rate the value for money of a membership at the Arthur & Gloria Muselman Wellness Pavilion?
What is most important to you in a fitness center? (please only select your top 3)
How likely is it that you would recommend The Arthur & Gloria Muselman Wellness Pavilion to someone?
Overall, how satisfied or dissatisfied are you with the Arthur & Gloria Muselman Wellness Pavilion?

Customer Service

The questions below ask about your views on our customer service.

Overall, how responsive are we to your questions or concerns?
How professional and friendly are our staff?
How would you rate how well we communicate membership benefits?
Overall, what is the ease of signing up for a membership?

Facility and Amentities

The questions below ask about your views on our facility and amenities. This includes our pool and spa, billards, Wii, cardio and strength equipment, TVs, coffee bar, locker rooms and showers, fitness classroom, and the kitchen.

How well does the Arthur & Gloria Muselman Wellness Pavilion meet your expectations with regard to the quality of our facility and amenities?
How convenient is the Arthur & Gloria Muselman Wellness Pavilion to use (please consider factors like hours, age limits, policies, etc).
How easy is it for you to access information about our facility and programming?
What do you like the best about our facility? (please choose your top 3)

Programs & Services

The questions below ask about your views on our programs and services. This includes our group fitness classes, educational programs, child watch, personal training, swimming lessons, body and fitness assessments, and community engagement (ie. Active Aging Week)

How would you rate the QUALITY of our programs and services?
How would you rate the QUANTITY of our programs and services?

Participant Information

This information is confidential unless you include your name. Your answers cannot be tied to your identity. This information is used to get a sense of the characteristics of survey responders.

How physically healthy are you?
What is your age?
What type of membership do you have?
How long have you been a member at the Arthur & Gloria Muselman Wellness Pavilion?
How did you originally hear about our facility?
How important is exercise to you?

Questions/Comments

These questions are open-ended for any additional response, questions, or comments you may have.

Progress
Powered by Formstack Create your own form